Frequently Asked Questions

  • Yes. Each set is crafted individually upon purchase. Please allow 5–7 business days for production before shipping.

  • Standard Fit — Medium Almond
    Each set is crafted in a standard medium almond shape designed for a balanced, wearable fit.
    Nails can be gently refined through light filing if needed.

    For a more precise fit, a sizing kit is available for purchase.

    Once your measurements are determined, simply include your sizing in the order notes when purchasing your set.

  • Each set can be gently filed and shaped for a more personalized fit. A prep kit and shaping tools are included with each Gel-X press-on set.

  • Yes. Custom sizing is available for those who prefer a more precise fit.

  • You may purchase a sizing kit prior to ordering your set of choice. Once received, follow the instructions included to determine your nail sizes.

    Our nail sizing kit is designed to help you determine your exact fit before placing a custom order.

  • Once your measurements are confirmed, you may include your sizing in the order notes at checkout when purchasing your set of choice.

    Recommended for those who prefer a more tailored fit beyond the standard size.

  • No. Once your sizes are saved to your client profile, they can be used for future orders unless you choose to update them.

  • Select custom requests may be accepted based on availability. Please submit an inquiry through the contact page with your concept and any reference details. Custom request are priced on a per client basis.

  • Custom orders may require additional production time depending on design complexity. Timelines will be communicated upon approval.

  • Yes. With proper application and removal, sets can be worn multiple times.

  • Each set arrives carefully prepared with:

    • 10 handcrafted nails

    • Nail glue

    • Adhesive tabs

    • Mini nail file

    • Cuticle pusher

    • Cuticle oil

    • Prep pad

  • All orders are shipped via USPS.

    Please allow:

    • 5–7 business days for production

    • 3–5 business days for delivery

    Shipping is included in the listed price.

  • Due to the made-to-order nature of each set, all sales are final.

  • If your order arrives damaged or incorrect, please contact us within 48 hours of delivery. We will review and resolve accordingly.

  • For inquiries, custom requests, or order support:

    Email:
    saltngold@hausoflunasinclair.com

    Response Time:
    Please allow 1–2 business days for a response from our artist.

    All communication is handled with care and intention.